Terms & Conditions

At NLefashion, we are committed to delivering quality results for every alteration, especially for special occasion dresses, bridal gowns, and men’s suits. All garments undergo a quality control check before leaving our shop. If there’s an issue, contact us, and we’ll address it promptly.

Refunds: Due to the personalized nature of our service, refunds are considered on a case-by-case basis if unique circumstances arise.

Warranty: We offer a 1-month warranty on alterations. If any defects appear within this period, let us know, and we’ll fix them.

Payment: We accept cash, debit, and e-transfer. A 50% deposit is required to begin, with the remaining balance due at pick-up.

Pick-Up: Items can be collected from 5146 Dundas St W, Etobicoke, ON M9A 1C2. Clients are responsible for items post-pick-up, and NLefashion is not liable for any damage afterward.

 

Why We May Decline Certain Alterations

Fabric Limitations and Structural Integrity: Certain fabrics, like silk or sequins, are challenging to alter without risking damage. If a garment has minimal seam allowance or delicate material, we may advise against alterations to maintain its quality.

Design or Construction Challenges: Garments with asymmetrical designs, complex patterns, or delicate materials may require extensive work or risk compromising their structure. If an alteration might not meet our quality standards, we may recommend against it.

Fit and Proportion Issues: Significant adjustments to fit or proportions—such as altering the silhouette or shoulder width—can impact the garment’s design. If an alteration risks altering the intended look, we may advise against it to ensure the best outcome.

Note: We prioritize quality and encourage clients to discuss potential challenges with our tailor to find suitable solutions.