NLefashion Guarantee, Terms & Conditions
We are dedicated to deliver a perfect result every time and provide you with the peace of mind you deserve when you ordering handmade gowns, altering your special occasion dress, bridal gown, or men’s suit.
Everything produced or altered by us undergoes high standards of quality control inspections before leaving our Shop. Our goal is to complete your order as soon as possible.
If your order is in a less than perfect condition, please get in touch with us and we will take care of it! Check our Terms & Conditions and let us know whether you have any questions.
Given the custom nature of our business, the final products cannot be returned or exchanged, but we will make everything that is possible in order to achieve a desirable result. NLefashion- Dressmaking & Alteration Shop may approve refunds on a case-by-case basis.
We would like you to feel at ease that you are getting a great offer when using our services. We offer a 14-day price match. Should our Custom Clothing or clothing alteration Services go on sale within 14 calendar days of finalizing the order, please contact us and we will issue you store credits for the difference.
We only use the highest standards, therefore, we offer a 1-month warranty. If you notice a defect upon receiving your item, please let us know and we will fix it.
NLefashion- Custom Clothing & Alteration Shop accepts cash and e-transfer as valid methods of payment. Our clients must pay 50% to place the order. You should provide the payment in full during the pick up by all the options mentioned above.
PICK-UP & DELIVERY
You can pick up your apparel from our store located at 5146 Dundas St W, Etobicoke, ON M9A 1C2. In that case, clients are responsible for handling and transportation. NLefashion- Dressmaking & Alteration Shop assumes no responsibility for any damage done to the product while being picked up by a client.
We can also ship some orders to your place (usually when the finished apparel is not required any final fitting). The starting price for delivery is $35 depending on the size of the product and the location of your house. Please contact us for more information.
If you need to modify your order, have questions about our terms, concerns or not satisfied with your purchase, please contact us and let us know.